Frequently Asked Questions

Find answers to common questions about our personalized formulas

How do you personalize my skincare routine?

We use our proprietary Skin Genome Quiz to analyze your skin type, concerns, lifestyle, and environment to create a custom formula tailored specifically to your needs.

Are your products cruelty-free?

Yes, all Proven Skincare products are 100% cruelty-free and are never tested on animals.

How long does it take to see results?

While individual results vary, most customers notice a visible improvement in skin texture and hydration within 2 to 4 weeks of consistent use.

Can I update my formula if I move to a different climate?

Absolutely. You can retake your Skin Genome Quiz at any time to update your profile and adjust your next shipment for your new environment.

Are the ingredients dermatologist-approved?

Yes, our formulations are developed in collaboration with leading dermatologists and scientists using clinically proven ingredients.

Is the packaging recyclable?

We prioritize sustainability; our bottles and outer packaging are designed to be recyclable to minimize environmental impact.